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Automation that holds up day to day.

From the first analysis to ongoing operations: we build workflows with n8n, Make and Zapier, use AI where it helps and make sure everything runs reliably.

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Automations at Nordlicht Logistik

4 active

WorkflowStatus
Qualify inquiriesActive
Capture incoming invoicesActive
Set up new customersActive
Weekly report for managementActive
Pre-sort support ticketsPaused

43 hrs saved in September

+9 hrs vs. August

We automate what costs time every week.

Most teams lose hours to work that repeats every week: typing in data, sorting emails, copying information back and forth between tools.

We do not start with the tool, we start with your process. Only once it is clear where the time goes do we decide what to build with.

And we do not stop once the workflow runs. An automation is only good if it still works a year from now.

What we build for you.

4 building blocks that we combine to fit your process. Each of them can be booked on its own.

Workflows between your tools

We connect CRM, mailbox, accounting, spreadsheets and chat so that data automatically ends up where it is needed.

  • Built in n8n, Make or Zapier, depending on the requirements
  • Error handling and retries built in
  • Documentation in plain language for every workflow

All workflows

New workflow
NameStatus
Qualify inquiriesActive
Capture incoming invoicesActive
Set up new customersActive
Weekly report for managementActive
Pre-sort support ticketsPaused
Onboard new employeesActive

AI agents for your inbox and inquiries

An AI agent reads emails, forms and tickets, sorts them and prepares replies. Sensitive steps are approved by your team.

  • Classification by topic, urgency and responsibility
  • Draft replies in your company's tone of voice
  • Approval by your team before anything goes out

Sales inbox

AI agent active
JB

Julia Brandt

Purchasing, Nordlicht Logistik

09:41

Quote for 40 workstations

Good morning, we are planning to re-equip our field sales team and would need a quote for 40 workstations by the end of October. Would a rollout still be possible this year?

Prepared by the agent

CategorySales inquiry
PriorityHigh
Next stepPrepare quote
Dear Ms Brandt, thank you for your inquiry. A rollout by the end of the year is well within reach. Would a short call on Thursday work for you to go through the details?
Edit draftApprove and send

Read documents automatically

Invoices, delivery notes and contracts are read, checked and passed to the right place.

  • Amounts, dates and numbers are recognised automatically
  • Matched against existing data such as purchase orders
  • Unusual cases land with you for review

Incoming invoices

Handed over to accounting

Extracted automatically

  • SupplierPapierwerk Süd GmbH
  • Invoice numberRE-2026-0418
  • Invoice date14 Sep 2026
  • Gross amount€1,284.50
  • Due28 Sep 2026
  • Cost center4100 Office supplies

Operations and support

We monitor your automations, respond to errors and adapt them when tools or processes change.

  • Error reports come to us immediately
  • Adjustments when interfaces change
  • Monthly report on executions and time saved

Executions today

  • 09:42Qualify inquiriesSuccessful
  • 09:38Capture incoming invoicesSuccessful
  • 09:31Capture incoming invoicesRetried
  • 09:30Capture incoming invoicesTimed out
  • 09:12Set up new customersSuccessful

Error resolved on its own

The accounting software did not respond in time at 09:30. The workflow retried after 60 seconds, this time successfully.

Successful executions in September

99.4%

+0.8 percentage points vs. August

If an error persists, we are notified immediately.

The right tool for every process.

We are not tied to any tool. We choose the one that runs your process most reliably and that your team gets along with best.

n8n

We recommend n8n when processes get complex, AI steps are involved or data needs to stay on your own servers.

Make

We recommend Make for mid-sized processes that your team wants to follow visually and adjust itself.

Zapier

We recommend Zapier when it needs to be quick and the process consists of a few clear steps.

From the first call to a running workflow.

A clear process with fixed milestones. You always know what we are working on and what comes next.

More about the process
  1. 1

    30 minutes, free of charge

    Intro call

    You tell us where time gets lost day to day. We tell you straight away whether automation is worth it and where we would start.

    A clear read on whether and where automation makes sense

    Book an intro call

    30 minVideo call

    Thursday

    09:3011:0014:3016:00
  2. 2

    Week 1

    Process audit

    We go through the process step by step, measure how long each step takes and mark what can be automated.

    Process overview and a quote at a fixed price

    Process: new inquiry

    Minutes per inquiry

    Read and classify emailcan be automated3
    Transfer data to the CRMcan be automated8
    Write quote25
    Notify the teamcan be automated2
  3. 3

    Weeks 2 to 4

    Implementation

    We build the workflow, test it with real data from your day-to-day work and cover the error cases before it goes live.

    A tested workflow with documentation you can read

    Workflow built
    Test run with 50 real inquiries
    Error cases covered
    Documentation written
  4. 4

    Ongoing

    Operations

    We monitor every execution, adapt when your tools change and show you each month what the automation has delivered.

    A monthly report and quick help when something fails

    Monthly report September

    Executions

    1,648

    +12% vs. August

    Time saved

    41 hrs

    +6 hrs vs. August

How we can work together.

Start with a single process or tackle several at once. We define the exact scope after the audit.

Single workflow

One clearly defined process that saves time quickly.

Fixed price after the audit

  • Process audit
  • Implementation and testing
  • Documentation
  • 30 days of follow-up support
Book an intro call

Automation package

Recommended

Several connected processes, implemented in stages.

Fixed price per stage

  • Everything from Single workflow
  • Prioritised by time saved
  • AI agents where they make sense
  • Training for your team
Book an intro call

Ongoing support

For automations that need to keep running reliably.

Monthly

  • Monitoring of all workflows
  • Adjustments when things change
  • Monthly report
  • A dedicated contact person
Book an intro call

Questions about our services.

Your question is not here? Write to us, we usually reply the same day.

See all questions

Which process costs you the most time today?

Tell us in 30 minutes. Afterwards you will know whether and how it can be automated.

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